Start with reality.
Build what is useful.
Technology gains meaning through use.
Our step-by-step approach makes the choices clear at every stage.
Define
A priority use case, identified users and expected value.
Scoping deliverable: scope, success criteria and responsibilities.Structure
A representative collection, its metadata, permissions and source systems.
To validate: documentation quality, access and integration constraints.Test
A pilot to test search, workflows and answer reliability.
Measures: relevance, search time, errors, adoption and cost.Deploy
A phased rollout with monitoring, training and maintenance.
To agree contractually: service levels, security, portability and future changes.Openness is a choice.
Control is a requirement.
Choosing your models does not remove the need to examine data flows. Each project must specify where files, indexes and backups reside, who can access them and how to leave the solution.
The right questions,
from the start.
Integration
Which sources? Which APIs? Which synchronisation? Which permissions must follow the content?
Operations
Who validates results? Who administers the service? How do we track costs, errors and usage?
Commitments
Which hosting? Which exit arrangements? Which service levels? What initial and recurring budget?